Who we are
DCS Communication Center has many years of call-center experience.
Something that started with our own requirements for handling inbound calls for travel sales has, since 2003, developed into a multi-purpose call center.At the moment we have up to 1200 workstations available.Each of our workstations is equipped with the latest technology, such as networked PC workstations, online-desktop technology, our own database system and contact management software, such as predictive dialers.By connecting directly to the data center in Berlin over leased lines, we have a connection of the highest quality.Also, the fact our own programmers and database specialists work in-house means that DCS can handle requests for large projects in a very short time frame.
Location in Turkey
DCS has decided on Izmir for its offices in Turkey and as its headquarters, because many returnees from Germany live there, who have received a German education.There is a large qualified labor supply available as well as a wide and constantly growing range of communication opportunities worldwide, which is extremely important for the call center industry.