DCS Communication Center

Multilingual customer service for your global growth

Strengthen your global presence with our dedicated team, available in over 30 languages, providing professional support for your international customers.

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Our Portfolio

Tailor-made solutions

At DCS, we offer a variety of language options to ensure your customers are served in their preferred language. Our highly qualified employees specialize in:

German

“Wer die Welt nicht kennt, kennt sich selbst nicht."

At DCS Call Centre, we offer excellent customer service in German and understand the many different German accents and dialects. Whether it's Berlinerisch, Bavarian, Swabian, Kölsch or Low German - our team is familiar with them all. We are also deeply immersed in German culture and know how important regional specialities are for your customers. Our experts know the differences between the clear High German, the charming Bavarian from Munich, the warm Kölsch and the unmistakable Swabian. We are also very familiar with the language variants from Austria and Switzerland. We adapt our service to the cultural and linguistic nuances to ensure that your customers always feel that they are in good hands. Rely on our personalised service, which masters the German language and culture in all its facets. With DCS-Callcenter you will inspire your German-speaking customers in the long term!

French

"Les voyages forment la jeunesse."

At DCS Call Centre, we offer first-class customer service in French. Our experienced team understands the variety of French accents and dialects, from Paris to Marseille, via Lyon, Québec and the French Overseas Territories. We are very familiar with French culture and can therefore ensure that your customers always feel understood and appreciated. Our team knows the subtle differences between Parisian French and the southern French accent from Marseille, the melodic accent from Lyon and the unique Canadian French from Quebec. We are also no strangers to the regional idiosyncrasies of French overseas territories such as Martinique and La Réunion. We recognise the importance of cultural nuances and adapt our service accordingly. You can rely on our customised service, which has a perfect command of the subtleties of the French language and culture. Delight your French-speaking customers with DCS Call Centre!

English

"To learn a new language is to gain a new soul."

At DCS Call Centre, we provide exceptional customer service in English and understand the many accents and dialects of the English-speaking world. Whether it's American, British, Australian, Canadian English or regional accents such as Southern, Cockney or Scottish English, our team is familiar with all variations. We know the nuances of English-speaking cultures inside out and ensure that your customers always feel understood and appreciated. Our experts effortlessly navigate the differences between American and British English, understand the unique idiom of Australian English and appreciate the peculiarities of Canadian English. We also recognise the importance of regional accents and dialects, from charming Southern pronunciations to distinctive Scottish accents. You can rely on our customised service, which has a perfect command of the subtleties of the English language and its cultural contexts. With DCS Call Centre you will delight your English-speaking customers with outstanding service and cultural sensitivity!

Flamic

"De wereld is een boek, en wie niet reist, leest slechts één bladzijde." 

At DCS Call Centre, we provide first-class customer service in Flemish and understand the different accents and dialects of the Flemish region. Our team knows the differences between standard Flemish and regional dialects such as West Flemish, East Flemish, Brabant and Limburg dialects. We adapt our service to the linguistic and cultural nuances to ensure that your customers always feel understood and valued. Rely on DCS Call Centre to delight your Flemish-speaking customers!

Dutch

"Wie veel reist, weet veel."

At DCS Call Centre, we provide first-class customer service in Dutch and understand the diverse accents and dialects of the Dutch-speaking regions, including the overseas territories of the Netherlands. Whether it's Brabant, Limburg, Frisian or the unique accents of Aruba, Curaçao and Sint Maarten, our team is well-versed in the linguistic and cultural nuances. We ensure that our services are tailored to the needs of your customers by taking into account the nuances of each region. With DCS Call Centre, you can be sure that your Dutch-speaking customers will feel understood and valued - no matter where they are. Rely on us to deliver outstanding customer service!

Italien

"Chi viaggia impara."

At DCS Call Centre, we provide excellent customer service in Italian and understand the many accents and dialects from the different regions of Italy. Our team knows the differences between Tuscan, Roman, Neapolitan, Sicilian and many other dialects. We adapt our service to the linguistic and cultural nuances of each region to ensure that your Italian-speaking customers always feel understood and valued. Rely on DCS Call Centre to delight your Italian-speaking customers and provide them with a first-class service!

Polish

"Podróże kształcą."

At DCS Call Center, we provide excellent customer service in Polish and understand the rich variety of accents and dialects from all regions of Poland. Our team is well versed in the peculiarities of Mazovian, Silesian, Lesser Polish, Greater Polish and many other regional variants. We go beyond mere language and grasp the cultural nuances of each region to ensure that your Polish-speaking customers always feel understood and appreciated. With DCS Call Center, your customers will experience tailored service that inspires and builds trust. Rely on us to impress your Polish customers with unrivalled service!

Finnish

"Maailma on kirja, ja ne jotka eivät matkusta, lukevat vain yhden sivun."

At DCS Call Centre, we provide first-class customer service in Finnish and understand the intricacies of the Finnish language and culture. Our team is well-versed in the rich Finnish tradition and linguistic idiosyncrasies, from Helsinki to Lapland. We offer customised solutions that ensure your Finnish-speaking customers always feel understood and valued. With a deep understanding of Finnish customs and communication styles, we create a connection that fosters trust and satisfaction. Rely on DCS Call Centre to delight your Finnish customers and provide them with outstanding service. Experience how we put our heart and expertise into making your customers happy!

Greek

"Τα ταξίδια είναι η καλύτερη εκπαίδευση."

At DCS Call Centre, we provide outstanding customer service in Greek and understand the cultural subtleties and linguistic nuances that make Greece so unique. Our team is well-versed in the rich Greek history and tradition and knows how to create a connection that builds trust and satisfaction. We offer customised solutions that ensure your Greek-speaking customers always feel understood and valued. Whether it's traditional values or modern demands, we specialise in delighting your customers. Rely on DCS Call Centre to provide your Greek customers with unrivalled service. Experience how we exceed your customers' expectations with heart and expertise!

Spanish

"Viajar es vivir."

At DCS Call Centre, we provide outstanding customer service in Spanish and understand the unique blend of tradition and modernity that characterises Spain. Our team knows the cultural subtleties and rich history that permeate Spanish life, from the bustling streets of Madrid to the sunny coasts of Andalusia. We make sure that your Spanish-speaking clients feel not only understood, but also valued. With a deep understanding of Spanish culture and language, we offer customised solutions that build trust and enthusiasm. Rely on DCS Call Centre to deliver unparalleled service to your Spanish customers. Experience how we use our passion and expertise to impress your customers and ensure long-term satisfaction!

Portuguese

"Uma nova língua é uma nova vida."

More languages
We recruit native speakers and employees with a C1 or C2 language level to ensure the best possible communication. Our aim is to provide your customers with a first-class service experience in their language.

More Languages

We recruit native speakers and employees with a C1 or C2 language level to ensure the best possible communication. Our aim is to provide your customers with a first-class service experience in their language.

Whatever language you need, you are in good hands with DCS. Contact us today to find out more about how we can help you strengthen your customer loyalty and optimize your service.

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